Compliance
In Ontario, every long-term care home is regulated by the Ministry of Long-Term Care. Provincial legistation requires every home to publicly disclose a number of documents on their website.
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Extendicare West End Villa
2179 Elmira DriveOttawa, Ontario
K2C 3S1
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Phone: (613) 829-3501
Fax: (613) 829-3504
Email: CNHWestEndVilla@extendicare.com
Ontario Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144
Hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week
Number of beds: 242
Extendicare West End Villa Executive Team
Anissa Ayeh, Executive Director, is responsible for the overall management and operations of our home, and serves as the home’s Quality Lead. This individual can assist in answering any and all questions, especially those related to policies, procedures and the culture of our home.
Mariama Camara, Director of Care (DOC), is responsible for supervising the nursing team and can answer any resident care questions including those related to nursing practice, personal care and care plans and routines.
Dr. Ben Robert, Medical Director, is the lead physician responsible for the coordination of clinical services in the home. This individual can assist in answering questions related to medical care, convalescent care, chronic disease management, medications, end of life care and more.
Wayne Tucker, Infection Prevention and Control (IPAC) Lead, oversees the home’s Infection Prevention and Control Program by leading the planning, development, implementation, coordination and evaluation of the home’s program, supported by regional Extendicare IPAC specialists and Extendicare’s IPAC community of practice which set evidence-based best practices in Infection Control.
Kyle Van Wyk, Quality Improvement Lead: Each home has a Quality Lead(s) who support and focus on quality of care, resident safety and quality improvement initiatives. The Leads partner with quality consultants from Extendicare’s head office to drive improvements in quality and innovation based on evidence and best practices in seniors’ care and Extendicare’s Quality Program.